Louise Archer, BSc FRICS CIHCM, has been at Broadland Housing Group since November 2007. She was appointed her role as Executive Property Director in July 2011.
Louise started her career working in the Housing and Architectural Services Department of Great Yarmouth Borough Council. During this time, she gained a BSc in Quantity Surveying from Anglia Ruskin University.
From there Louise spent time gaining experience with RG Carter Building, and then worked as a Senior Project Surveyor at Davis Langdon (now AECOM). Louise achieved Chartered Quantity Surveyor Status and then joined Broadland Housing.
Louise is responsible for Asset Management, Customer Services, IT, Facilities Management and Broadland Repairs Service for Broadland Housing.
Louise joined the RICS UK and Ireland World Regional Board in 2015 and was elected to RICS Transitional Governing Council in November 2017. She is also an RICS Associate Assessor for Quantity Surveying and Construction and accredited expert for RICS Board recruitment.
In 2015 Louise completed her CIH Chartered Institute of Housing Membership Qualification, which recognises candidates for their qualifications, competency and commitment in the housing profession.
Louise is passionate about sustainability and was recognised for her work on this subject with an award for Sustainable Leadership in 2015. Louise is also a trustee for the Commonwealth Housing Trust, who help provide housing for people in the poorest countries around the world.
In her spare time, Louise enjoys performing and is chair of her local Theatre Company. Louise lives in Norfolk with her husband Danny, along with Brutus the dog and Simba the cat.
What did you want to be growing up?
A Ballet Dancer
What is your proudest moment?
Performing at the London 2012 Olympic Opening Ceremony. I can’t describe the feeling of stepping out into the arena with the world watching
What gadget can you not live without.
My mobile phone; it is my address book, diary, photo album, social media connection and communication device.
What’s your motto/favourite quote in life?
Never put off until tomorrow the things you can do today
What has driven your passion for diversity in your industry / sector?
When I went into Surveying, I was the only female amongst white men, mostly older than me. I felt like the industry was behind the times and not a comfortable place to be. A lot has changed since then – but there is still more that can be done.
Best career advice you received and why?
To be yourself and not try to be like someone else, just because they have been successful. Everyone can be successful in their own right.
What tips do you have for managing your inbox?
Try to be organised and use coloured flags for different actions such as ‘To be filed’ ‘To do later’ etc Plus having a great PA.
What keeps you awake at night?
A hot bedroom
What is the most important lesson life has taught you?
Enjoy every moment and do what makes you happy.
How do you relax?
Going to dance classes; its great exercise, it’s good for your mind as you have to concentrate on the steps and not anything else going on in your life.
Please tell us a little bit about your company and the work you do as Executive Property Director.
I work for Broadland Housing Group. We provide housing for people who find it hard to access the housing market. I have overall responsibility for the Property Directorate. This includes our in-house maintenance service, Customer Services, Asset Management, Facilities Management and IT. We look after just over 5,000 homes and are building more new homes each year.
What advice would you give someone going into a leadership position for the first time?
Don’t fall into the mire with Imposter Syndrome. It is normal to experience those feelings. Remember – you are in a leadership position because you have the right skills, qualities and attitude.
What advice do you have for manging work and life?
It is easy to get totally sucked into work. Having interests and activities outside of work makes you more effective during your time at work. It refreshes you, gives you more energy and helps with maintaining well-being.